Is it possible to use only specific services offered by JTS without applying to a Japanese language school?

Yes, of course! However, we recommend applying to a Japanese language school to take advantage of discounts and benefits that come with it.

What payment methods do you accept?

You can make payments using credit cards or PayPal. If you are in Japan, cash or bank transfer options are also available.

Do you have staff members who can speak English?

Yes, we are here to assist you. Our staff has experience with studying abroad, so we understand your feelings and provide support accordingly.

Please provide me with the contact information to reach you.

Please use our contact form to get in touch with us. After you arrive in Japan or apply for our service, we will provide you with our direct contact information.

Do you have an emergency contact available?

Yes, we do! After you arrive in Japan or apply for our service, we will provide you with the necessary contact information.

What are your operating/business hours?

Our business hours are from 9:30 AM to 5:30 PM Japan time. If you apply for a Japanese language school through our company and apply for a student visa, we will inform you about our special hours for our clients.

Will there be a cancellation fee if I decide to cancel my application after applying?

Yes, there are cancellation fees. For more information, please refer to our cancellation policy on each service page.

Am I allowed to change schools after applying for a Japanese language school?

No, you cannot change to another Japanese language school once you have applied to a specific one. However, we will consider various circumstances, so if you have any questions or concerns, please contact us as soon as possible.

Could you accept and hold packages sent from the US on my behalf?

No, unless there are special circumstances, we do not provide luggage or package pick-up and storage services. If you have unique requirements, please contact us and let’s see if we can work something out for you.

Can you act as my guarantor?

Sorry, no, we can’t be your guarantor, but we can introduce you to a service that provides that service.