JST Utility Set Up: Gas, Electric, Water, Internet + More!
Service: JST Utility Set Up:
Let Us Handle the Hard Parts
Overview:
Navigating Japanese utility setup can be a complex maze, especially for those new to the country. Forget deciphering gas/electricity contracts, choosing providers, and managing opening procedures in Japanese. Our Utility Set-Up Service takes care of it all, ensuring a smooth transition into your new apartment.
Services:
- Finding the Right Providers:We'll analyze your needs and recommend the best companies based on your preferences, language support, and budget. No more wading through overwhelming options!
- Communication support with real estate agencies, gas, water, and internet providers: We will liaise with real estate companies, gas + electric companies, and other relevant parties on your behalf to ensure effective and clear communication and turn-on dates so you can just move-in, flip a switch, and be ready to become a local!
Benefits:
- Avoid costly mistakes: We have extensive experience in the Japanese housing market and can help you avoid common pitfalls.
- Get expert guidance and support: Our team of experienced professionals is here to answer your questions and provide you with personalized guidance throughout the process.
Can't I take care of this myself?
The short answer is "some people do BUT..."
For a more detailed explanation of why having professional support can make all the difference:
Why Shouldn't I Just Do This On My Own?
Cost:
US $100 per utility (internet, electricity, gas, water)
Or bundle all 4 for US $200
Cancellation Policy:
- Cancellations after eight days from the date of application will not be refunded.
- There will be no refund if the service is provided within eight days.
Request for cancellations:
- Please contact us as soon as possible if you need to cancel your application.
- If you cancel your application due to a force majeure event, such as a natural disaster or an infectious disease (such as COVID-19), we may be able to waive the cancellation fee if you contact us early.
Real Students, Real Problems.
Internet Set-Up = Hard
Q. What's the hardest things about living in Japan?
A. The hardest things about living in Japan so far have been: getting the internet set up, getting my first bank account, and finding English speaking doctors.
Lost in Translation
Q. What was the hardest thing for you when you first moved to Japan?
A. When I just needed a basic internet connection but had to find a location and walk into a room filled with Japanese characters and no English information about the plans, anywhere (there was English in the ads for some reason tho). Even with my basic Japanese, contracts and forms felt like hieroglyphics. Explaining myself was like talking to a wall... a polite wall, but a wall.
“foreigner confusion alert”
Q. What was the hardest thing for you when you first moved to Japan?
A. My Japanese gets me by fine in cafes, restaurants, and thank god bars, but for basics like gas and electric and internet it seemed me being a different race just shut down people’s ability to listen to me. Sometimes my questions would be answered with blank stares and then my Japanese friend explaining the EXACT same thing would get an instant "Hai! Kashikomarimashita" moment. Guess I triggered their "foreigner confusion alert." Or my accent is a lot worse than I think, probably both (cringe).
Phone lines and lost brain cells
Q. What was the hardest thing for you when you first moved to Japan?
A. Trying to speak and understand Japanese utilities like electricity and gas over a phone line is like deciphering code underwater. My brain turned to mush after a few uncomfortable minutes... I handed my phone to my Japanese girlfriend to help but then the "account holder only" rule was another brick wall.
“Monzenbarai”
Q. What was the hardest thing for you when you first moved to Japan?
A. A few places I went to alone seemed to not be comfortable with me being there without, idk, a Japanese guide? and just kind of waved me away. I learned the term “Monzenbarai” (being turned away at the gate) when I explained this to a Japanese friend. Embarrassing, frustrating, I just need to get an apartment! I just need to get my utilities set up, it shouldn’t be this hard.
JST surveyed real Japanese language students about the issues they faced before and after coming to Japan, and designed our services to make sure immersive language students in Japan never face the hard parts alone.
Why Hiring Us Makes Settling In Easier:
Even after finding the perfect private apartment, you're still not quite done. Our Utilities Set Up Support Service is here to assist you every step of the way. Helping you navigate through contracts and contacts with with gas, electricity, and more, we've got you covered.
Apart from the rental contract, handling gas, electricity, water, and internet services can also be quite challenging. These are typically handled by separate companies, and the basic contracts in Tokyo are gas = Tokyo Gas, electricity = Tokyo Electric Power, and water = Tokyo Waterworks Bureau. However, the number of available options can be overwhelming, and selecting the best ones for your needs is critical.
Our team will guide you through the start-up procedures for gas, electricity, and water services, ensuring you have everything you need for a smooth transition. From making reservations to overseeing the opening work, we'll be there every step of the way.
How hard can setting up basic utilities in Japan really be?
When it comes to the internet, the choices can be even more daunting, and not all properties may offer the same options. We'll help you navigate through the complexities, ensuring you find a reliable company that suits your needs.
Gas, electricity, water, and internet services are handled by separate companies in Japan. In Tokyo, the basic providers are Tokyo Gas for gas, Tokyo Electric Power for electricity, and Tokyo Waterworks Bureau for water. However, there are many other companies offering these services, so it's essential to compare and choose the one that suits you best. Keep in mind that changing the water supply is not possible, as it is determined by the waterworks bureau of the prefecture where you live.
When setting up gas, electricity, and water services, it's crucial to consult with the landlord or management company before making a decision. Some properties may have designated companies for these services, while others allow you to choose freely. Be cautious about new companies, as some may have unreliable service or high fees, leading to issues even after signing a contract.
Starting gas service requires applying online or by phone to your preferred company. It's advisable to complete the procedures at least one week before your move-in date. The gas company representative will visit your place to turn on the valve, which typically takes just a few minutes. If you're changing rental properties, remember to handle the procedures for ending the contract in your current room and starting a new one in your new room.
To start using electricity, you can apply online or by phone. You don't need to be present on the day of moving; simply flip the breaker and check if it lights up. You'll need to inform them of your preferred start date. Just like with gas, if you're moving to a new rental property, you'll need to complete the procedures for ending the current contract and starting a new one.
For water service, apply online or by phone to the waterworks bureau of your prefecture. You don't need to be present for this; just turn on the faucet and check if water comes out. Notify them of your desired start date. Similar to gas and electricity, make sure to complete the procedures for ending and starting contracts when changing rental properties.
Be prepared to make a reservation for the opening work well in advance, as the schedule may be fully booked, sometimes even a month in advance.
